Survives turnover.
When someone leaves, what they knew doesn't leave with them. Every note, exception, and workaround they ever looked up stays queryable, not buried in a Slack thread nobody will scroll back to.
Every company needs a brain.
AI is finally good enough to take on real work. But it can only help if it understands how your company actually runs. Trace brings your team's scattered know-how together in one place, so everyone, and every AI tool, is working from the same playbook.
Your best people are your only documentation.
Every company runs on know-how scattered across people's heads, email threads, chat messages, and a dozen tools. That doesn't scale, and it definitely doesn't work for AI: without a clear, current source of truth, AI tools end up guessing, and you're left double-checking their work.
One place that knows how your company works.
Trace quietly pulls knowledge from the documents, conversations, and tools your team already uses, and organizes it automatically. No one has to write anything down. The result: an accurate, current picture of how things actually get done, shared securely across your whole team, built on the same intelligence layer that powers Trace for individuals.
Four things no wiki, no CRM note field, and no chatbot can do alone.
Not a knowledge base your team has to feed. A record of how your company actually works, built automatically from work they're already doing.
Onboards new hires instantly.
A new rep opens a tab on an account and already sees what was discussed last quarter, without waiting on a handoff doc that was never written.
Answers questions a wiki can't keep current.
Ask "what's our policy on X" and get the precedent from real, recent decisions, not a page nobody's touched since last year.
Grounds every AI tool in the same facts.
Sales copilot, support bot, internal agent: whichever AI your team plugs in reads from the same current, shared graph, so their answers stop disagreeing with each other.
Nothing leaves your infrastructure unless you say so.
The tool that knows everything your team works on has to be one your security team trusts. Trace is local-first, not cloud-first, so control is the default, not something you configure later.
Local by default.
Every indexed page, document, and conversation stays on-device unless your team explicitly turns on sync.
Bring your own cloud, or none.
Connect Ollama locally, or your own AI provider keys. Nothing is sent anywhere unless you choose to.
Full data ownership.
Bring your own Supabase instance for sync, so your company's knowledge graph lives on infrastructure you control, not ours.
Auditable, not a black box.
Trace ships with an auditable codebase, so your security team can verify what it does instead of taking our word for it.
PII redacted automatically.
Emails, phone numbers, card numbers, and other identifiers are stripped out before anything reaches a cloud AI provider, then restored locally once the response comes back.